Bachelor’s
degree in Business Administration, Economics, Marketing or related
field OR the equivalent combination of formal education, training and/or
experience.
Experience demonstrating skill providing customer service to include:
Investigating, resolving and following up on customer complaints and inquiries;
Using a customer information system to review rates, service usage and basic credit and billing procedures; and,
Conducting
analyses related to customer inquiries and complaints (for example,
analyzing billing histories and adjustments, computing daily averages,
percentage increases/decreases in usage, and calculating fractions and
decimals).
Knowledge of Utility Distribution Grid Interconnections, net energy metering, solar, renewable energy
Experience demonstrating skill building and maintaining professional relationships.
Experience
demonstrating skill using PC-based word processing, spreadsheet,
database, presentation, and e-mail software and the Internet to perform
work functions.
Ability and willingness to work non-standard
shifts, during emergency situations, overtime and be subject to 24 hour
call-in as required.
Ability and willingness to adhere to safety regulations and policies as required.
Must
successfully pass a Criminal History Background Check which consists of
a 7-year criminal records check for felony convictions, if applicable.
Must possess a valid driver’s license.
My name is Mae Hughes. I am the founder of 2ND CHANCES 4 FELONS. I started this company because of the hardships I faced as a felon trying to turn my life around. I looked for help but could not find any. I asked people for suggestions, I went to several places and even searched the internet but STILL could not find real help. I found it very hard to get people to see past the fact that I am a convicted felon. I went to countless interviews explaining my situation and how much I have changed. Yet and still no one would hire me. I was at my breaking point and BEYOND frustrated so I made a decision to NOT ONLY HELP MYSELF BUT OTHERS AS WELL. Instead of getting angry and giving up, I did the opposite. I turned my NEGATIVE into a POSITIVE and created this company hoping to ease the struggles that other felons may face. I created this company solely for the purpose of helping felons to know that there are second chance opportunities available to them. My main purpose is to reduce the number of felons who give up because they think that there is not any help available for them. I attended the University of Phoenix and received an Associate's degree in Business in 11/2012. I am a mother and my children are my everything, and the reason for me wanting to do and be better. My hope is that this company will be able to provide HELP where HELP IS GREATLY NEEDED !! I pray that the information I am providing can offer assistance with helping felons who are looking for a way to prove to society that there are some of us who deserve a second chance and who are willing to PROVE it through our CURRENT actions.
