$11 an hour

Assists with complaints, orders, errors, account questions, billing, cancellations, and other queries.Primary responsibilities

  • Resolve customer complaints via phone, email, mail, or social media.
  • Two years of Customer Service experience and computer knowledge preferred
  • Use telephones to reach out to customers and verify account information.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Assist with placement of orders, refunds, or exchanges.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Place or cancel orders.
  • Utilize computer technology to handle high call volumes.
  • Work with customer service manager to ensure proper customer service is being delivered.

Two Shifts available 7 am - 3 pm or 12 noon - 8 pm

  • Background Checks and Drug Screens will be done. No Violent or Theft Felony Convictions allowed at this time and Minimal Misdemeanors, No habitual offenders.

Job Type: Full-time

Salary: $11.00 /hour

Job Location:

  • Davenport, FL

Required experience:

  • Customer Service: 2 years

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