AAA is the largest travel agency in the US and in the Carolinas. We are looking for Experienced Travel Agents to provide travel planning services to our 2.1 plus million Members in North & South Carolina. If you are motivated, passionate about travel and want to work for the leader in the travel industry come grow with us. 


You enjoy helping others and are focused on driving results. You have lots of choices of who to work with. What makes us different: 

  • We help others 

  • As a member organization, we are passionately committed to providing our members and customers with Value, Safety, and Total Peace of Mind in all things related to Automotive, Travel, Insurance and Member Benefits * We are focused on growth 

  • We are 2 million plus members strong with job adds year over year for 20 straight years and counting. Build your skills, experience and thrive in a company that has a demonstrated track record of stability & growth * We offer a competitive Total Compensation package 

  • You know compensation goes way beyond bring home pay. AAA offers best in class benefits. . . excellent medical coverage, dental, vision, etc.. AND 401k with matching contributions 

  • We are committed to work-life balance. We provide vacation, AND paid time off 

  • Click here to review our extensive compensation & benefits offerings: 


  • Travel Sales Agents will use their experience and knowledge of both domestic and international destinations to assist our members. A successful Travel Sales Agent will research, plan, present, and sell a wide range of products and services from our preferred travel partners. 

  • Agents must build relationships with a variety of customers, understand their wants, anticipate their needs, and determine the best products to match their vacation. 

  • Agents will utilize task management and effectively communicate with vendors and members to complete tasks and sales process in a timely manner. 

  • Travel Sales Agents will build on their existing knowledge and experience to train and advance to Senior Travel Sales Agent. 

  • Agents will be sales oriented and focus on growing membership base through sales and service 

  • Travel Sales Agents will make reservations for travelers accurately and efficiently, with a goal to complete the transaction at the point of sale 


Required Qualifications 

  • Prior leisure travel sales experience 

  • Proven sales skills 

Preferred Qualifications 

  • Business Management or Hospitality related college degree 

  • Retail customer service sales experience 

  • Face-to-face customer service experience 

  • Familiarity with various system platforms (Apollo, Salesforce, Smart Point etc.) 

  • Prefers to work in an exciting, fast paced atmosphere! 

Required Knowledge, Skills, and Abilities 

  • Organizational Savvy - Develops diplomatic, effective give-and-take relationships with others; understands the agendas and perspectives of others; recognizes and effectively balances the interests and needs of one's own group with those of the broader organization. 

  • Judgement – Ability to make reasonable decisions in the absence of direction; works effectively without constant supervision. 

  • Problem Solving - Anticipates, identifies, and defines problems. Seeks root causes. Develops and implements practical and timely solutions. Recommends and guides implementation of corrective and/or preventive actions for complex issues. 

  • Effective communicator - superb listener and communicator; able to assess a situation quickly to understand and exceed customer, partners, and team member needs. 

  • Relationship Building- establishes rapport and trust while listening to the needs of the member; leading to continued relationship growth and shared loyalty. 

  • Customer focused - with a sincere desire to help and collaborate; calm under pressure and able to reassure others that they're in good care. 

  • Planning and Organization – Establishes a systematic course of action for oneself or others to ensure accomplishment of a specific objective. Determines priorities and allocates time and resources effectively. 

  • Initiative - Evaluates, selects and acts on various methods and strategies for solving problems and meeting objectives before being asked or required to do so. 

  • Attention to Detail – Achieves thoroughness and accuracy when accomplishing a task through concern for all areas involved. 


  • No felony convictions within the past seven years 

Live it, see it, and sell it with the largest and most recognizable and trusted name in travel - AAA! 

Delivering value, safety, and total peace of mind every day is not just our business, it’s our purpose. 

Join our team. 

Dedicated. Innovative. Driven. Successful. 

Job Type: Full-time 

Salary: $30,000.00 to $35,000.00 /year 


  • Apollo, Salesforce Smart Point: 1 year (Preferred) 

  • Leisure Travel: 1 year (Required) 

  • Retail Sales: 1 year (Preferred) 

  • Face to Face Customer: 1 year (Preferred) 

  • Proven Sales: 1 year (Required) 

Additional Compensation: 

  • Commission 

Benefits offered: 

  • Paid time off 

  • Health insurance 

  • Dental insurance 

  • Healthcare spending or reimbursement accounts such as HSAs or FSAs 

  • Other types of insurance 

  • Retirement benefits or accounts 

  • Employee discounts 

  • Workplace perks such as food/coffee and flexible work schedules