The Toledo Museum of Art

JOB TITLE: Gallery Guard


Gallery Guards support the primary function of the Protective Services Department to protect visitors, staff, the collection and the physical facility by patrolling their assigned posts and remaining alert to possible problems. As highly visible members of the Museum Staff, they treat visitors with consideration and tact, assisting with way finding and providing general information.


Ensures the protection and safety of visitors, staff, the collection and the Museum’s physical facilities by:

  • patrolling assigned areas in a conscientious manner during public hours
  • keeping the works of art safe and secure by preventing accidental or intentional defacing – preventing unauthorized persons from handling, touching or otherwise tampering with the works of art
  • reporting observed potential safety violations, critical incidents or unusual activity immediately to a member of the Protective Services supervisory staff and completing written reports as required
  • recording daily inventory counts and monitoring temperature and humidity in gallery spaces

Enhance the experience of visitors to the galleries by:

  • providing general information and way finding information in a pleasant and responsive way
  • dealing with all visitors in a tactful manner
  • performing light housekeeping duties on assigned post

Perform other duties as assigned.

RELATIONSHIPS: Reports to Protective Services Supervisor. May receive work direction from Protective Services Group Leaders; works closely with other members of the Protective Services team, special events/catering, programming staff, and others as appropriate.


  • High school diploma or equivalent
  • Experience working with the public
  • Excellent interpersonal skills with the ability to be diplomatically proactive
  • Ability to remain alert and focused, both during busy periods and when alone in the galleries
  • Willingness to remain current on Museum programming with the ability to respond to visitors’ inquiries
  • Must pass drug screen and criminal records check with no recent felony or serious misdemeanor convictions in security-related areas


Position requires extensive physical mobility and must be able to patrol multi-gallery posts and stand during entire shift. Sound level in galleries varies from very quiet to noisy, depending upon activity level. Must be able to communicate verbally both person-to-person and by radio and visually observe all activity on assigned posts. Range of temperature within an indoor environment; may occasionally require outdoor activity

Job Type: Part-time

Job Location:

  • Toledo, OH

Required education:

  • High school or equivalent

Required experience:

  • Custom: 1 year