This job is a great fit for someone who is customer obsessed and loves to solve problems. 

A day in the life… 

  • Assist customers with a variety of transactions through a seamless and friendly experience 

  • Demonstrate expertise in all technologies used in the store environment 

  • Inspire trust, teamwork and positive team relationships 

  • Defuse customer situations and provide resolution in a timely and effective manner 

  • Ensure the security and privacy of customer information through education, compliance and resolution of issues 

  • Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program 

  • The hours and schedule for this position will vary by week depending on business needs 

You own this if you have… 

  • The ability to effectively build relationships with your customers, peers and leadership 

  • Proficiency in multiple operating systems such as MS Windows, iOS and Android 

  • Clear, effective communication with strong interpersonal skills 

  • The ability to prioritize multiple tasks in a fast paced environment 

  • Accountability, initiative and a high level of ownership 

  • The ability to work a flexible schedule based on department needs 

We’ve got you covered… 

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: 

  • Medical/Vision, Dental, Retirement and Paid Time Away 

  • Life Insurance and Disability 

  • Merchandise Discount and EAP Resources 

A few more important points... 

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. 

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. 

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at 

© 2022 Nordstrom, Inc 

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.