About Community Foods Market: Community Foods Market is a purpose-driven company that is opening a food market and café in a neighborhood of West Oakland that has not had a supermarket since the 1970s. Our goals are to have a positive impact on people’s lives, be a neighborhood anchor and build community. We want to use food to bring people together and create social connections that enrich community life. We also want to support our customers in making healthier choices by introducing them to fresher and more nutritious foods and providing them with information, education and incentives. Finally, we want to create a team-oriented workplace culture in which our employees feel a sense of purpose in their work, are empowered to make a difference, are continuously developing themselves, and strive to provide the best possible service and customer experience. 

The Position: Reporting to the Assistant Store Manager, this Retail Team Member will be responsible for helping with all aspects of running our grocery store and may work in different areas of the store throughout their shift including Checkout, Dry Grocery, Dairy and Frozen. Responsibilities include, but are not limited to: receiving deliveries; stocking, facing and filling grocery shelves; organizing product displays; ensuring tagging, labeling and pricing accuracy; maintaining cleanliness and presentation of the store; processing customer transactions at the cash register. Above all, team members are responsible for providing a high level of customer service and great experience for everyone that walks through our doors. This position may be scheduled to work during any day of the week, Monday through Sunday. Shifts shall be 6 - 8 hours. 

Responsibilities: Include but are not limited to… 

  • Provide excellent, friendly and knowledgeable customer service with the understanding that customer service is our #1 key to success 

  • Team Members take ownership in the way the store looks and feels and take pride in the store always looking its best. They understand that the store environment is part of the customer’s shopping experience. 

  • Team Members engage our customers, making first contact and never settling for the question “are you finding everything”. Team members create conversation and excitement and know that interaction is a huge part of the customer experience. 

  • Team Members know how to handle questions about the store and organization and are able to speak to customers about our mission, policies, products, pricing, and, when unsure of an answer, finding the answer as quickly as possible. Team members understand EFFICIENCY is needed to deliver an excellent customer experience. 

  • At the register: quickly and accurately process customer transactions while engaging the customer. Counted on to properly bag purchased items at point of sale, and handles cash and other payment options accurately and responsibly. Ensures the last impression leaves the customer wanting to come back. 

  • Team members will be responsible for Receiving product deliveries, ensuring that shipment is accurate and paperwork is complete. They will store back stock and pull items needed on the sales floor. 

  • Handle products efficiently and effectively, ensuring they are stored according to their specific requirements, and always rotates stock while 

  • Works with a sense of urgency and moves from task to task quickly. 

  • Ensures each department is well stocked and product is full and abundant. 

  • Works knowing the job is never done and there is always something to do. They see the store as one big picture and work to keep it full, faced, and fresh. 

  • Understands how to work safe and follows company safety standards. 

  • Takes initiative to ensure product displays are always well-organized and full with proper signage and pricing. Maintain all company standards and all local and federal laws including regulations for safety, health, and weights and measures 

  • Ensure that displays are always full, well organized and have proper signage and pricing 

  • Work promptly and perform different functions within all departments as needed 

  • Perform general housekeeping in the department; clean and sanitize work areas (including tables, floors, walls, cases, freezer and coolers etc.). 

  • Stack and maneuver heavy objects weighing up to 50 lbs. and to squat, kneel, or bend as necessary throughout the day 

Other Duties: 
The above duties represent much of what can be expected in this position. They are not a complete list of all duties and responsibilities that may be required. Duties and responsibilities are subject to change, increase, or decrease at any time with or without notice. We will make efforts to productively communicate any amendments to the job duties and responsibilities. 

Required Qualifications: 

  • Must have 1 year minimum experience in grocery or other relevant retail business 

  • Availability for mornings, evenings, weekends and holidays is a must 

  • Reliable and honest, shows up to work on time and takes initiative. Understands the importance of punctuality and attendance. 

  • Great interpersonal skills and ability to work with and provide great service to a diverse customer base. 

Possess basic math skills and able to operate a cash register or POS system, and count back change. Understand the importance of team and is able to work in a fast paced and diverse environment. 

  • Able to lift 50 lbs. and stand for extended periods of time. 

  • Good communication, time management and organization skills 

Retail Team Members must be able to work as a positive team member and be personable, creative and hard working. All individuals must be excited in helping build a startup business while being 

able to strive in a fast-paced environment. Able to manage changing priorities and multiple tasks simultaneously with an attention to detail. This person must be committed to our social mission and appreciate its importance to the business. We seek someone who is culturally competent and able to work well with the ethnic diversity of the community. Familiarity with and knowledge of West Oakland is a strong preference. A passion for good food and sharing that passion with others is also highly desired. 

The position description does not promise or imply that the functions listed are the only duties to be performed or that the position may not change or be eliminated. Employees are always expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors. 

The Compensation: This is a part-time position that will receive $15.00 per hour. We offer a 15% discount on purchases throughout the store and bottomless free coffee. Paid vacation will begin to accrue after one year of employment for eligible employees. 

Community Foods Market is an Equal Employment Opportunity employer. We value diversity and inclusion. People of color, people with disabilities, women, and LGBTQ candidates are encouraged to apply. Arrest record or felony conviction does not automatically preclude an applicant from employment with us. 

Job Type: Part-time 

Salary: $15.00 /hour 

Experience: 

  • relevant: 1 year (Preferred) 

  • retail sales/customer service: 1 year (Preferred) 

Additional Compensation: 

  • Store Discounts 

Work Location: 

  • One location 

Hours per week: 

  • 20-29 

Pay frequency: 

  • Every other week 

Benefits: 

  • Store Discount 

Work needed: 

  • Evenings 

  • Weekends 

  • Holidays 

Paid Training: 

  • No 

Management: 

  • Assistant Manager 

Shifts announced: 

  • Weekly 

Employees working per shift: 

  • 5 or fewer 

Pay Frequency: 

  • Bi weekly or Twice monthly