Our Sales Agents work on behalf of Verizon Wireless and their primary responsibility is to call on current Verizon Wireless customers whose contracts are up for renewal. Our Sales Agents proactively reach out to customers by phone to renew contracts, up-sell services, sell cell phones, tablets and accessories. Sales Agents deliver a prepared sales script to persuade customers to purchase various products and/or services. This is an outbound sales position. The Sales Agent must assess current needs when speaking with customers and determine what an appropriate solution would be (a new smart phone, a different phone plan, etc.). This is a non-exempt position and reports to a Sales Manager.


  • Sales experience (cold calling is preferred)
  • Articulate and well spoken
  • Negotiation skills
  • Ability to understand a variety of product and services with regards to smart phones and tablets
  • Good math skills
  • Good understanding of business acumen
  • Ability to learn quickly
  • Independent thinker/problem solver
  • Attention to detail
  • Ability to navigate through multiple computer screens while multi-tasking
  • Proficient in relevant computer application and call center systems
  • Adaptability and high tolerance level for stress
  • High energy level

Education/Other Requirements

  • Minimum of a High School Degree (prefer college experience/degree)
  • Must be able to pass a seven (7) year background check (cannot have any convictions for misdemeanors or felonies)
  • Must be able to pass a drug screen

Job Type: Full-time

Required education:

  • High school or equivalent

Required experience:

  • Sales: 1 year

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